James “Jim” Lanier leads OnStar’s Public Safety Engagement team, bringing more than 40 years of experience in public safety. His career spans roles as a firefighter, paramedic and leader in 911 communications operations, training and management. His work reflects a lifelong commitment to improving emergency response systems and supporting first responders. Jim has been certified as a National Emergency Number Association (NENA) Emergency Number Professional since 2006. He holds a bachelor’s degree in emergency management and a master’s degree in public administration.